Priority areas
Integrated Toolkit For Institutional Development - Mark Renzi and Management Systems International (MSI)
—PDF, free
This toolkit is intended to be used by the non-profits themselves to address the following shortcomings: inadequate measures of institutional capacity, difficulty diagnosing priority areas within an organization for improvement, lack of simple mechanisms to improve understanding by staff of the interrelated components of the organization, and inadequate mechanisms to compare institutional development across organizations. The Toolkit emphasizes participation, use of management systems, and the independence of the organization.
http://documents.reflectlearn.org/Offline%20OA%20Tools/IntegratedToolkitForInsti...